1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address, company name when you submit an inquiry or service request
• Business Data: Analytics data you submit for analysis through our intake forms
• Communications: Content of emails and messages you send us

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on site, referral source
• Device Information: Browser type, operating system, device type
• IP Address: For security and fraud prevention purposes

2. How We Use Your Information

We use the information we collect to:

• Deliver analytics services you request
• Communicate with you about your projects
• Respond to inquiries and support requests
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service Delivery: With cloud infrastructure providers (Google Cloud) to store and process data securely
• Legal Requirements: When required by law, subpoena, or legal process
• Business Protection: To protect our rights, safety, or property
• With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Secure cloud infrastructure (Google Cloud Platform)
• Access controls and authentication
• Regular security assessments

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only as long as necessary:

• Business Data: Deleted within 30 days of project completion unless you request retention
• Contact Information: Retained while you are an active client or prospect
• Communications: Retained for business records as required by law

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information

To exercise these rights, contact us at the email below.

7. Cookies and Tracking

Our website uses minimal cookies for essential functionality:

• Essential Cookies: Required for the website to function properly
• Analytics: Basic analytics to understand site usage (no personal tracking)

We do not use advertising cookies or third-party tracking.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to this transfer.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

12. GDPR Compliance (EU Residents)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interest to provide services you request. You may contact us to exercise your rights under GDPR.

13. CCPA Compliance (California Residents)

California residents have the right to know what personal information is collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information.

14. Contact Us

For privacy-related inquiries, please include "Privacy" in your subject line for faster response.